Effective Date: September 16, 2026
Last Updated: October 9, 2026
Advize.io is operated by NEXT GEN Global Partners, LLC ("NEXT GEN," "we," "us," or "our"). Advize.io is the home of our products, including TradeIQ by WaveTech Analytics. This Privacy Policy explains what personal information we collect, how we use it, who we share it with, and the choices and rights you have.
This policy applies to the advize.io website, the Advize.io app, TradeIQ, and any email or account communication we send (together, the "Service"). It also explains how we meet the requirements of the EU and UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA), and the Colorado Privacy Act (CPA).
NEXT GEN Global Partners, LLC is the controller (or "business" under California law) responsible for your personal information.
| Category | What it includes |
|---|---|
| Account information | Display name, email address, password (stored as a secure hash), and your confirmation that you are 18 or older. |
| Payment information | Billing name, billing address, and payment method details. Stripe processes payments. We never receive or store your full card number or CVV. We do keep a record of your plan, payment status, and transaction history. |
| Trading data | Market data, charts, or text you paste or upload into TradeIQ for analysis, and the analysis output generated for you. |
| Terms acceptance | The date, time, and version of the Terms of Service and this Privacy Policy you accepted. |
| Communications | Messages you send to support@advize.io, and your email and marketing preferences. |
| Category | What it includes |
|---|---|
| Usage data | Pages viewed, features used, sheets generated, login times, session length, and referring pages. |
| Device and network data | Browser type, operating system, device type, screen size, language, and IP address. |
| Session data | Active session tokens used to enforce single-device login. |
| Approximate location | City, region, and country derived from your IP address. We do not collect precise GPS location. |
| Analytics data | Data collected by Google Analytics, described in Section 3. |
| Email engagement data | Whether you opened an email and which links you clicked, collected by SendGrid and described in Section 3. |
We do not ask for or knowingly collect sensitive personal information such as government ID numbers, health information, precise geolocation, or information about race, religion, or sexual orientation. Please do not paste this kind of information into TradeIQ.
We use personal information only for the purposes below. If you are in the EU, UK, or another region that requires it, the right column shows the legal basis we rely on.
| Purpose | Legal basis (GDPR) |
|---|---|
| Create and run your account, and deliver TradeIQ analysis | Performance of our contract with you |
| Process payments, renewals, and refunds | Performance of contract; legal obligation (tax and accounting records) |
| Send account, security, and billing emails | Performance of contract |
| Enforce single-session login and protect accounts | Legitimate interests (keeping the Service secure) |
| Understand how the Service is used and improve it, using Google Analytics | Consent where required by law; otherwise legitimate interests |
| Send product updates, newsletters, and offers | Consent, or legitimate interests for existing customers where the law allows. You can opt out at any time. |
| Measure email opens and clicks through SendGrid | Consent where required by law; otherwise legitimate interests |
| Answer support requests | Performance of contract; legitimate interests |
| Detect and prevent fraud, abuse, and security threats | Legitimate interests; legal obligation |
| Comply with law and respond to valid legal requests | Legal obligation |
We do not use your personal information for automated decisions that produce legal or similarly significant effects on you. TradeIQ uses AI to generate market analysis from data you provide. That analysis is informational only and is not a decision about you.
We do not use your trading data or personal information to train AI models.
We use a small number of cookies and similar technologies. Essential cookies keep you logged in. Analytics cookies and email tracking help us understand what's working. We do not use third-party advertising cookies, and we do not run retargeting or cross-site ad tracking.
| Category | Purpose | Can you turn it off? |
|---|---|---|
| Essential | Keep you signed in, enforce single-session login, remember your cookie choices, and protect against fraud | No. The Service won't work without them. |
| Analytics (Google Analytics) | Measure visits, page views, and feature use so we can improve the Service | Yes, through our cookie banner or a browser opt-out |
If you visit from the EU, UK, or another region that requires consent, analytics cookies stay off until you accept them in our cookie banner. You can change your choice at any time using the Cookie Settings link in the site footer.
We use Google Analytics 4, a web analytics service provided by Google LLC. When analytics cookies are enabled, Google Analytics collects:
How this data is handled:
You can block Google Analytics on any site by installing the Google Analytics Opt-out Browser Add-on. You can learn how Google uses data at How Google uses information from sites that use its services.
We send account and marketing emails through SendGrid, a service of Twilio Inc. Our marketing emails contain a small tracking pixel and tracked links. These tell us:
How this data is handled:
We honor Global Privacy Control (GPC) signals. When your browser sends a GPC signal, we treat it as a request to opt out of any sale, sharing, or targeted advertising, and we keep analytics cookies off for that browser. Because no common standard exists for older "Do Not Track" browser signals, we treat GPC as the supported signal.
We share personal information only with the service providers below, and only what each one needs to do its job. Each is bound by a contract that limits how it can use your data.
| Provider | What it does for us | Data it receives |
|---|---|---|
| Supabase | Authentication and database hosting | Account, session, usage, and trading data |
| Stripe | Payment processing (PCI-DSS Level 1 certified) | Billing name, email, payment details, transaction records |
| SendGrid (Twilio) | Email delivery and email engagement tracking | Name, email address, email content, open and click events |
| Google Analytics (Google) | Website and app usage analytics | Device, usage, and approximate location data, with no name or email |
| Vercel | Website and app hosting | IP address, device data, and request logs |
| Anthropic (Claude AI) | Generates TradeIQ analysis | Trading data you submit for analysis. Under Anthropic's commercial terms, this data is not used to train its models. |
We may also share personal information:
We do not sell, rent, or trade your personal information. We do not "share" it for cross-context behavioral advertising as that term is defined under California law, and we do not process it for targeted advertising as defined under Colorado law. We do not share your data with advertisers, and we do not monetize your trading data. In the past 12 months, we have not sold or shared personal information, including that of anyone under 16.
We protect personal information with:
No system is completely secure, and we can't guarantee absolute security. If a data breach affects your personal information, we will notify you and the relevant regulators as required by law.
We keep personal information only as long as we need it for the purposes in this policy.
| Data | How long we keep it |
|---|---|
| Account information | While your account is active, then deleted within [90] days of closure |
| Trading data and generated analysis | While your account is active, then deleted within [90] days of closure |
| Payment and transaction records | [7] years, to meet tax and accounting rules |
| Terms and consent records | For the life of the account plus [3] years, to show what you agreed to |
| Google Analytics data | [14] months |
| Email engagement data | While you're subscribed, then deleted within [12] months of unsubscribing. Your email address stays on a suppression list so we don't email you again. |
| Support messages | [3] years |
| Security and server logs | [90] days, unless needed to investigate an incident |
We may keep information longer when the law requires it or to resolve disputes and enforce our agreements.
Wherever you live, you can:
Email support@advize.io with the subject line "Privacy Request" and tell us which right you want to use. We'll confirm your identity by asking you to verify the email address on your account. You can use an authorized agent; we'll ask for proof that the agent has your written permission.
We respond within 30 days. Under California law we may extend that to 45 days total, and under Colorado law to 90 days total when needed, and we'll tell you if we do. We won't charge a fee unless a request is clearly excessive. We will never treat you differently or charge you more for using your rights.
In addition to the rights above, you have the right to:
The legal bases we rely on are listed in Section 2.
If you live in California, you have the right to:
Categories of personal information we collected in the past 12 months, and who we disclosed them to for a business purpose:
| CCPA category | Examples | Disclosed to |
|---|---|---|
| Identifiers | Name, email address, IP address, account ID | Supabase, Stripe, SendGrid, Vercel |
| Customer records | Billing name and address, payment details | Stripe |
| Commercial information | Plan, purchases, transaction history | Stripe, Supabase |
| Internet or network activity | Pages viewed, features used, email opens and clicks | Google Analytics, SendGrid, Supabase, Vercel |
| Geolocation data | Approximate location from IP address | Google Analytics, SendGrid, Vercel |
| Sensitive personal information | Account login and password | Supabase |
| Inferences | None | Not applicable |
Sources are you, your device, and our service providers. Purposes are listed in Section 2.
If you live in Colorado, you have the right to:
We won't process sensitive data without your consent. If we deny your request, you can appeal by emailing support@advize.io with the subject line "Privacy Appeal" within 45 days of our decision. We'll respond to your appeal within 45 days. If you disagree with the result, you can contact the Colorado Attorney General.
The Service is only for people 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have, we'll delete it. If you believe a minor has given us information, email support@advize.io.
NEXT GEN Global Partners, LLC is based in the United States, and our service providers process data in the United States and other countries. If you use the Service from outside the United States, your information will be transferred to the United States, which may not have the same data protection laws as your country.
For transfers of personal data from the EU, UK, or Switzerland, we rely on the EU-U.S. Data Privacy Framework (and its UK and Swiss extensions) where the recipient is certified, or on the European Commission's Standard Contractual Clauses and the UK International Data Transfer Addendum. You can request a copy of the relevant safeguards by emailing support@advize.io.
We may update this policy from time to time. When we do, we'll post the new version on this page and update the "Last Updated" date. If we make a material change, we'll also notify you by email or with a notice in the Service before the change takes effect. Where the law requires your consent to a change, we'll ask for it.
For privacy questions, requests, or complaints:
NEXT GEN Global Partners, LLC
1177 Old Chisholm Trail, Suite A
Dewey, AZ 86327
United States
Email: support@advize.io (subject line "Privacy Reque